Hannu Torvinen, Hanna Komulainen, Satu NΓ€tti and Saila Saraniemi introduce four aggregated concepts adapted from customer-dominant logic to the public management domain: public customer, value formation, presence, and socially constructed customer value www.tandfonline.com/doi/full/10....
04.03.2026 05:55
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Open access: Eimante Survilaite and colleagues integrate psychological and political perspectives to show how parentsβ motivations translate into co-creation behaviours differently depending on their ideological orientation www.tandfonline.com/doi/full/10....
25.02.2026 04:41
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Employing a two-factorial experiment on a sample of 663βUS residents, Donavon Johnson explores what motivates aid-seekers to engage in citizen-to-citizen co-production to reduce administrative burdens, and the explanatory mechanisms www.tandfonline.com/doi/full/10....
16.02.2026 22:34
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'Postfeminist career retreatism': drawing on interviews with women leaders in the Northern Ireland public sector, Joan Ballantine, Corina Sheerin and Patricia Lewis examine how postfeminism is implicated in how women leaders respond to a gendered work culture www.tandfonline.com/doi/full/10....
16.02.2026 22:30
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I really enjoyed working on this project! The study highlights the individual and organizational adaptations needed to make technology work in practice. Grateful to the team for making it possible. Take a look!
13.02.2026 13:12
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Open access: @nmountford.bsky.social and Yuzhuo Cai map the dominant institutional logics in healthcare research, identify how they clash, coexist, or blend, and propose a new typology of logic relationships - independent, interdependent, coβdependent www.tandfonline.com/doi/full/10....
12.02.2026 05:32
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Open access: Ofek Edri-Peer and Nissim Cohen systematically review 129 studies, employing a sense-making lens to examine cognitive coping mechanisms of street-level bureaucrats, their antecedents, and their behavioural outcomes www.tandfonline.com/doi/full/10....
10.02.2026 06:06
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Open access: Advanced digital surveillance technologies are changing the state-citizen relationship - @jonasl-t.bsky.social introduces Digital Surveillance Governance and discusses its core elements: 1) control, 2) capture, 3) transparency, and 4) data cooperation www.tandfonline.com/doi/full/10....
10.02.2026 05:57
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Open access: @rossipaula.bsky.social, @hennapaananen.bsky.social, Anni JΓ€ntti, @harrijalonen.bsky.social & Arto Haveri use institutional complexity to explore the dynamics of cooperation and their unintended/adverse consequences for Finnish welfare service reform www.tandfonline.com/doi/full/10....
09.02.2026 05:37
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Open access: @thomasreindersma.bsky.social, Sandra SΓΌlz, Kees Ahaus and Isabelle Fabbricotti investigate how purchasers of health and social care shape, enable, and constrain the implementation of complex and integrated health and social care interventions www.tandfonline.com/doi/full/10....
09.02.2026 05:16
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Girley Damasceno, Ricardo CorrΓͺa Gomes and Diego Mota Vieira explore how key stakeholders - guardians, spenders, priority setters, watchdogs, and legitimators - shaped the outcomes of fiscal rule reform attempts www.tandfonline.com/doi/full/10....
09.02.2026 05:08
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New publication alert! π¨Our new PMR study tests how time strategies in crisis responseβtiming (pre vs post), sequence (defensive vs accommodative), tempo (fast vs slow)βshape public perceptions of local government reputation. Evidence from a 2Γ3Γ2 factorial experiment (n=1520).
22.01.2026 12:10
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Our paper is positioned as an early effort to bring reputation management into the analytical center of crisis management, showing how crisis response can be understood not only as governance under pressure, but also as reputation work conducted through time-sensitive choices. @pmreview.bsky.social
22.01.2026 12:18
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Oda BagΓΈien Hustad and Lena Brogaard present a conceptual framework linking collaborative outputs with three collaborative leadership tasks and practices (foundational, process-oriented, and agile) - applied across data from two multi-stakeholder partnerships www.tandfonline.com/doi/full/10....
20.01.2026 21:49
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Providing an abstract also in Dutch, Marit Schubad, Bernard Bernards, Suzan van der Pas and Sandra Groeneveld analyze how frontline, middle and top managers shape customization, dependent on their differences in professional and managerial identities www.tandfonline.com/doi/full/10....
20.01.2026 21:34
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Tahiru Azaaviele Liedong, Joseph Ebot Eyong and Abiodun Samuel Adegbile use interview data from managers of public hospitals in Ghana to explore why and how leaders deploy political behaviour to overcome dysfunctional interdependency in public organizations www.tandfonline.com/doi/full/10....
20.01.2026 05:00
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Hongxia Li, Sicheng Chen, Rongrong Yao and Tom Christensen find that pre-crisis risk communication, accommodative prioritization, and fast-paced responses significantly enhance public perception of local government reputation www.tandfonline.com/doi/full/10....
20.01.2026 03:51
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Xiaochun Zhu, Paolo Belardinelli and Temirlan Moldogaziev manipulate two dimensions of loss aversion - valence and possession - to examine their influence on citizensβ willingness to engage in participatory budgeting www.tandfonline.com/doi/full/10....
14.01.2026 05:24
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Studying 300,000+ encounters on text-based channels, Zijia Li & Luning Liu examine the informational & relational dimensions of administrative language - bureaucratic language lowers citizen satisfaction by reducing text readability, with no sig. relational effect www.tandfonline.com/doi/full/10....
12.01.2026 22:56
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Using panel data, Shaowei Chen, Xiaozhou Liu, Wenhao Zhang and Shuang Ling explore how the complexity inherent in performance feedback on multiple interrelated goals affects public organizationsβ subsequent performance improvements www.tandfonline.com/doi/full/10....
12.01.2026 22:42
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Open access: Christer A. FlatΓΈy and @jonasl-t.bsky.social examine the sector-conditional influences of electronic monitoring on employeesβ turnover intention in the public and private sector www.tandfonline.com/doi/full/10....
12.01.2026 22:29
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Distinguishing active from passive co-production, Yiming Dai & Zhongsheng Wu redefine passive co-production through the lens of policy implementation and compliance, and test their model in both crisis and routine scenarios in China using survey and survey experiment studies doi.org/10.1080/1471...
12.01.2026 22:26
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Sounman Hong & Tony M. Han compare digital innovation across state-owned enterprises and quasi-governmental organizations - innovation drivers vary by type, suggesting that digital innovation is shaped by distinct institutional logics along the publicness spectrum www.tandfonline.com/doi/full/10....
09.01.2026 01:25
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Open access: Ailin Aastvedt and Halvard Vike present an empirical analysis of co-creation experiments in Norwegian municipalities, showing that municipal actors often resist or reinterpret co-creation when it challenges established democratic structures www.tandfonline.com/doi/full/10....
09.01.2026 00:58
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Using representative longitudinal survey data from China, Xing Chen and Hanchen Jiang integrate institution-based and process-based trust theories to examine the effect of digital government on citizensβ trust in local government www.tandfonline.com/doi/full/10....
09.01.2026 00:56
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Michael Olumekor, JoΓ«lle van der Meer, Sergey Polbitsyn & Rocco Palumbo build on the happy-productive worker thesis to examine the influence of deficiencies in wellbeing and inclusive working environment on the effectiveness of public sector organizations www.tandfonline.com/doi/full/10....
19.12.2025 00:36
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Open access: Marcus Pietsch, Hilal Buyukgoze, Sedat GΓΌmΓΌΕ, ΓmΓΌr Γoban & Nedim Γzdemir examine the microfoundations of org ambidexterity in public schools, showing that leader trust enhances ambidexterity, mediated by teacher commitment and individual ambidexterity www.tandfonline.com/doi/full/10....
19.12.2025 00:28
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Open access: Britt Regal and @c-j-fitz.bsky.social introduce the concept of 'relational arbitrage': a capability important for platform organizations to balance aims within multi-level co-creation efforts www.tandfonline.com/doi/full/10....
18.12.2025 23:55
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