Content Design London

Take the next step in content design. Advanced skills for practitioners with 12+ months' experience. 2 focused days.
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#ContentDesign #UXDesign

Build a solid foundation in content design. Core skills, GenAI practice, and a small portfolio piece in 2 days.
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#ContentDesign #UXWriting

Build your team's content capability from April. Practical 2-day courses. Email learning@contentdesign.london for group bookings.
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#ContentDesign #Training

Build your team's content capability from April. Practical 2-day courses. Email learning@contentdesign.london for group bookings.
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#ContentDesign #Training

Content Design Academy - new course dates avaliable Get early bird pricing until 23 February 2026.

Early bird pricing for all Content Design Academy courses ends today at 5pm UK time. buff.ly/xsRtVtE

#ContentDesign #Training

Content strategy: leading change Build leadership capabilities to transform how your organisation creates content. Get intensive, hands-on practice that makes you change-ready fast.

Lead content change with confidence. 2 days on diagnosing problems, influencing teams, and building lasting practices. Plus a mentoring session.
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#ContentStrategy #ContentDesign

Content used to be something you read. Now it's something you use.

First in a series from our new Content Design Academy by Rich Prowse.
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#ContentDesign #UXWriting #ProfessionalDevelopment

Working with GenerativeAI (GenAI) Learn to use Generative AI (GenAI) tools effectively in your content work. Get intensive, hands-on practice that makes you GenAI-ready fast.

Learn GenAI. Our 2-day course on 15 to 16 April has limited spaces. Hands-on practice with experienced practitioners.
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#GenAI #ContentDesign

Content design: in-action Develop advanced teamwork skills for designing content across complex digital products and services. Get intensive, hands-on practice that prepares you for senior roles.

Take the next step in your content design career. Our In-Action course builds advanced skills in 2 focused days.
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#ContentDesign #UXDesign

E-learning: Managing your health information review process - Patient Information Forum Improve your health information review process with our new e-learning course, developed in partnership with Content Design London.

We've developed a course in partnership with The Patient Information Forum (PIF) to help people who work in the health sector streamline their digital content review process!

Learn from four 30-minute modules supported by practical case studies and activities.

Find out more:
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Build your team's content capability. 2-day courses from fundamentals to strategic leadership. Relevant, practical, ready to apply.
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#ContentDesign #TeamDevelopment

We are a content design practice We're a content design practice. We work with organisations, big and small, to transform their content and help them succeed.

Last places on our Winter Academy 👇

- Working with GenAI (15-16 Apr) — 4 places
- Content strategy: leading change (25-26 Mar) — 1 place just released

Online, live from the UK. Professional certificate included.
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#ContentStrategy #GenAI #ProfessionalDevelopment #Training

Content design: fundamentals Learn the skills you need to start a career in content design and UX writing. Get intensive, hands-on practice that makes you job-ready, fast.

Start your content design career with the right foundations. 2 days of hands-on practice with GenAI built in. Early bird ends 23 February.
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#ContentDesign #UXWriting

Courses start January 2026 Get early bird pricing until 28 November 2025.

Spring Academy dates are live 🎉

Sharpen your skills or move into leadership. We've got courses in content design, content strategy, and GenAI running from April to June.

Places are limited. Book early.
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#ContentDesign #ContentStrategy #GenAI #Training

Book cover for Considerate Content by Rebekah Barry. The cover has a teal green background with white text and the subtitle "How to make your content more inclusive and accessible, with a focus on neurodivergence and health conditions". Published by Content Design London.

Considerate Content by Rebekah Barry. Learn how being considerate of people's diverse needs is central to creating content that benefits everyone.

Get your copy now: buff.ly/nfqIeHm
#Accessibility

What we're reading: France has issued legal notices to 4 retailers for failing to meet EAA accessibility standards. The grace period is over. buff.ly/mJUnqd3

#Accessibility

Content transformation for Redbridge Council Helping Shelter develop an actionable and measurable strategy.

Redbridge Council reduced helpline calls by 10% by transforming their content. Read how user-centred content design delivered results. buff.ly/RPwHeIb

#ContentDesign

Learning from other teams to inform our cinema website redesign Read about the BFI User Experience (UX) team’s focus on cross-department collaboration and user-centred design.

What we're reading: The BFI's UX team shares how cross-department collaboration shaped their cinema website redesign. buff.ly/S3e5kIk

#UXDesign

Book cover for Content Design, second edition, by Sarah Winters and Rachel Edwards. The cover is white with black text and a magenta banner containing the text "Research, plan and deliver the content your audience wants and needs". Published by Content Design London.

"Content Design by Sarah Winters and Rachel Edwards is a great starting point for anyone new to content design." Get your copy now: buff.ly/548ZMWO

#ContentDesign

Reset after a restructure: Rebuilding your content design practice How to prioritise your workload, make your voice heard, and stay true to your practice

When your content team gets cut, you need new ways of working. Binisia Bonner shares advice on rebuilding after a restructure. buff.ly/CZR01sb

#ContentDesign

Corporate training Get tailored training and CPD-certified courses. With our guidance, help your team and your organisation create accessible content that works for everyone.

Give your team the skills to create content that delivers results. Our Content Design Academy courses are practical, giving your team the skills they need to succeed. buff.ly/PhExo98

#ContentDesign

5 minutes with Frances Gordon We work with organisations, big and small, to transform their content and help them succeed.

Frances Gordon on structuring content for AI in regulated industries, and why understanding other roles helps you push for better content. buff.ly/yzIsJX0

#ContentDesign

Working with GenerativeAI (GenAI) Learn to use Generative AI (GenAI) tools effectively in your content work. Get intensive, hands-on practice that makes you GenAI-ready fast.

Our Working with GenAI course has spaces on 15 to 16 April. Learn to use GenAI effectively in your content work. Selling fast. buff.ly/coTPmth

#ContentDesign

AI isn't a writing problem, it's a governance problem AI amplifies existing gaps in how people, processes and technology work together.

AI won't fix broken content systems. It will scale them. Sarah Winters on why you need content strategy and governance before you scale. buff.ly/fyRdHZA

#ContentStrategy

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Your tech team is excited about GenAI. Senior leadership wants results. But if your content people are not in the room, you are setting yourself up for expensive mistakes. Rich Prowse explains why content teams are essential to GenAI conversations.

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As AI becomes core to product building, a new discipline is emerging: content engineering. Jody Allard explores how content designers are now designing systems that write for us. Prompt iteration, tone mapping and editorial strategy at scale.

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Andrew Tipp's practical framework gives content designers 12 testable heuristics covering accessibility, accuracy, consistency, ethics and usefulness. Clear evaluation criteria rather than vague concepts. A brilliant reference for content reviews.

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The results speak for themselves: 22% fewer webpages, 10% fewer helpline calls, 43% more positive page ratings. This case study shows how user-centred content design transformed Redbridge Council's high demand services.

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Designing for international markets? Guest author Thomas Chan explores high and low context cultures and how they shape user expectations. What feels overwhelming to a UK user might feel reassuringly comprehensive to a Chinese user.

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Rachel Edwards explores how to apply trauma-informed principles to content design: safety, trust, choice, collaboration, empowerment and cultural consideration. Essential reading for anyone creating content for vulnerable users.

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