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Trading Standards Scotland

@tsscot

Trading Standards Scotland is the national coordinating body for Trading Standards and consumer protection issues across Scotland. https://www.tsscot.co.uk/

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Latest posts by Trading Standards Scotland @tsscot

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Each of our 22 #ScamShare Spotlights highlights a common scam and includes info on how to recognise and avoid them 👇

The A4 leaflets can be viewed online or printed off and shared with those not online

https://www.tsscot.co.uk/scamshare/

07.03.2026 13:40 👍 0 🔁 0 💬 0 📌 0
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Money worries can impact your mental health, studies & confidence — but you’re not alone

The Students’ Good Guide to Credit helps you understand credit, avoid risks, and find support when things feel overwhelming

Find it here: stopillegallending.co.uk/students-good-guide-to-credit/ #nsmw26

06.03.2026 11:05 👍 1 🔁 0 💬 0 📌 0
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There's been a recent increase in reports of cold callers offering 'free' roof surveys, then telling householders that their current insulation is dangerous and may be causing health issues

Read recent cases➡️https://mailchi.mp/88f4353989e0/trading-standards-scotland-bulletin-5-march#Recent1

06.03.2026 08:40 👍 0 🔁 0 💬 0 📌 0
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In this week's #ScamShare bulletin:

🗨️Insulation Safety: Misleading Information
🗨️'Brushing' Scams
🗨️Maintenance and Repair Scams
🗨️How to Settle Unresolved Financial Disputes
🗨️Students' Good Guide to Credit
🗨️National Student Money Week #nsmw26

Please read & share➡️https://ow.ly/SWiM50YpePT

05.03.2026 08:40 👍 0 🔁 0 💬 0 📌 0
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Do you think you have experienced misleading sales tactics?

Find more information about what to do if you are entitled to receive a refund or discount ➡️ https://ow.ly/RIpE50YoYcJ

#ConfidentConsumer

04.03.2026 13:15 👍 0 🔁 0 💬 0 📌 0
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Has a trader told you they can offer a special price on a product, when it was never on sale at full price?

This could be an example of misleading selling and you could have the right to obtain a refund

➡️https://www.citizensadvice.org.uk/scotland/consumer/changed-your-mind/

#ConfidentConsumer

04.03.2026 11:10 👍 0 🔁 0 💬 0 📌 0
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If you believe a trader has provided misleading info about a product or service to get you to make a purchase or sign a contract, you may have the right to cancel the contract or obtain a discount on the price agreed

Find out more➡️https://consumeradvice.scot/knowledge-centre

#ConfidentConsumer

04.03.2026 08:52 👍 0 🔁 0 💬 0 📌 0
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This week's #ScamShare bulletin has examples of remote access scams, where a cold caller says there's an issue with your device

Never allow a cold caller to access any device remotely

➡️https://mailchi.mp/70620be94093/trading-standards-scotland-bulletin-26-february#Recent2

03.03.2026 08:40 👍 1 🔁 0 💬 0 📌 0
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Be #ScamAware of postcards which appear to have been sent by Amazon and mention an Early Reviewer Program

The cards include a QR code- this leads to a malicious website designed to gather your details

Read more➡️https://mailchi.mp/70620be94093/trading-standards-scotland-bulletin-26-february#Recent3

02.03.2026 16:19 👍 0 🔁 0 💬 0 📌 0
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The Students' Good Guide to Credit is here!🎉

Struggling with credit, borrowing, or budgeting? The guide helps you understand your options and stay safe from high cost and illegal lenders

Download now➡️https://stopillegallending.co.uk/wp-content/uploads/2026/02/Students-Good-Guide-To-Credit-2026.pdf

02.03.2026 09:49 👍 0 🔁 0 💬 0 📌 0
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The accessibility tool on our website includes:

✔️Text to Speech software
✔️Font & colour customisation
✔️Reading accessibility tools
✔️Translation into over 130 languages

Just click the circular ReciteMe icon to get started! ➡️https://www.tsscot.co.uk/

01.03.2026 13:05 👍 0 🔁 0 💬 0 📌 0
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The Cyber and Fraud Hub has a very useful Guide to Avoiding Fraud and Scams for Older People👇

It provides insights into common scams, red flags to watch out for & steps to take in case of suspected fraud

https://cyberfraudhub.org/resource-database/a-guide-to-avoidingfraud-and-scams-forolder-people

01.03.2026 11:10 👍 0 🔁 0 💬 0 📌 0
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Our weekly #ScamShare bulletin includes information and advice about the latest email, doorstep, phone and cyber scams affecting Scottish consumers

Sign up to receive the bulletin and view previous editions at https://www.tsscot.co.uk/bulletin/

28.02.2026 12:55 👍 0 🔁 0 💬 0 📌 0
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Ask Silver is a free AI-powered scam checking tool accessible via WhatsApp, designed to protect users from scams

You can upload a screenshot of suspicious texts, emails, or websites and get a breakdown of red flags and suggestions on staying safe

More➡️ https://www.ask-silver.com/

28.02.2026 10:05 👍 1 🔁 1 💬 0 📌 0
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This week's #ScamShare bulletin has examples of scams where a cold caller claims to work for a tech company and says there's an issue with your device

Never allow a cold caller to access any device remotely

➡️https://mailchi.mp/70620be94093/trading-standards-scotland-bulletin-26-february#Recent2

27.02.2026 16:10 👍 0 🔁 0 💬 0 📌 0
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New clothes/shoes you bought don’t match the online ad?

You may have legal rights if the item is:
🧵Damaged/broken
🚫Unusable & not fit for purpose
📸Not what was advertised

Find out more about staying #ShopAware⤵️
https://mailchi.mp/70620be94093/trading-standards-scotland-bulletin-26-february#Recent1

27.02.2026 14:10 👍 0 🔁 0 💬 0 📌 0
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This week's #ScamShare bulletin has info about some of the most common email scams for #CyberScotlandWeek:

📦Deliveries
💳Banking
❓Survey/Prize draws
🎁Gift cards
📺TV Licensing
💻Cloud Storage

Read more➡️https://mailchi.mp/70620be94093/trading-standards-scotland-bulletin-26-february#Recent4

27.02.2026 12:37 👍 0 🔁 0 💬 0 📌 0
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📦Waiting on a parcel?

It’s the seller’s legal responsibility to make sure your order reaches you

If it’s missing, ask for a redelivery or check if you can get a refund ⤵️
https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-you-ordered-hasnt-been-delivered/

26.02.2026 11:20 👍 0 🔁 0 💬 0 📌 0
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This week's #ScamShare bulletin has a focus on cyber scams for #CyberScotlandWeek:

🗨️Be #ShopAware
🗨️Remote Access Scams
🗨️Amazon QR Code Scams
🗨️Common Email Scams
🗨️Avoiding Scams For Older People
🗨️AskSilver Scam Checker

➡️https://mailchi.mp/70620be94093/trading-standards-scotland-bulletin-26-february

26.02.2026 08:40 👍 0 🔁 0 💬 0 📌 0
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Don’t get stuck with a broken zip or shoes that don’t fit.

✅ Understanding your consumer rights when shopping online is the best way to protect your money and new purchases.

Find free online advice on the Citizens Advice website ⤵️
https://www.citizensadvice.org.uk/consumer/

25.02.2026 13:20 👍 0 🔁 0 💬 0 📌 0
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During #CyberScotlandWeek be #ScamAware of the most frequently reported email scams👇

Don't click on links in unexpected emails. If a message says there's a problem with your account, log in via the official website/app rather than clicking a link #ScamShare

25.02.2026 13:20 👍 0 🔁 0 💬 0 📌 0
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Don’t feel stuck with an outfit you no longer want

When you buy an outfit online you usually have a 14-day cooling-off period to change your mind & get a refund

Check your rights⤵️#ShopAware
https://www.citizensadvice.org.uk/consumer/changed-your-mind/changing-your-mind-about-something-youve-bought

25.02.2026 11:31 👍 0 🔁 0 💬 0 📌 0
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New clothes and shoes you bought don’t match the online advert?

You may have legal rights if the item is:
🧵 Damaged or broken
🚫 Unusable and not fit for purpose
📸 Not what was advertised

Find out if you’re entitled to a repair, replacement or refund.

Be #ShopAware online ⤵️
https://bit.ly/49GC9yq

24.02.2026 10:00 👍 0 🔁 0 💬 0 📌 0
Preview
CyberScotland Week - Cyber Scotland CyberScotland Week brings people and organisations across Scotland together to raise cyber security awareness and build cyber resilience. This week of events is for everyone, regardless of age. Cyber threats can impact our personal and professional lives as we increasingly live more of our lives online. We all need to understand cyber risks and take steps to protect ourselves, our families, and our businesses as the digital world continues to expand. CyberScotland Week offers something for individuals who want to be safer online, as well as for organisations looking to develop robust cyber...

This is the start of CyberScotland Week!

There's a huge variety of events taking place across the country and online to help you stay safe online and avoid scams/fraud

Find out more👇

https://www.cyberscotland.com/cyberscotlandweek/

23.02.2026 12:10 👍 0 🔁 0 💬 0 📌 0
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🚨 Spot the signs of fake online shops before buying.

Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.

Check if it’s a scam ⤵️

https://www.citizensadvice.org.uk/consumer/scams/check-if-something-might-be-a-scam/

23.02.2026 10:49 👍 0 🔁 0 💬 0 📌 0
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The Advertising Standards Authority has revealed the biggest scam advertising trends from 2025

🟣Celebrity & public figure scams
🟣Retail scams
🟣Use of AI & deepfakes
🟣Scam ads in mobile gaming apps

➡️https://mailchi.mp/5d1950051c15/trading-standards-scotland-bulletin-19-february-2026#Recent3

20.02.2026 08:40 👍 1 🔁 0 💬 0 📌 0
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This week's #ScamShare bulletin features examples of council impersonation scams

If a cold caller says they're working for/with the council, verify their identity with the council before dealing with them

➡️https://mailchi.mp/5d1950051c15/trading-standards-scotland-bulletin-19-february-2026#Recent2

19.02.2026 13:10 👍 0 🔁 0 💬 0 📌 0
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In this week's #ScamShare bulletin:

🗨️Solar Panel Scams
🗨️Council Impersonation Scams
🗨️Scam Advertising Trends of 2025
🗨️Illegal Skin Lightening Products
🗨️Investment Scams: Fake Celeb Endorsements
🗨️WhatsApp Scams

➡️https://mailchi.mp/5d1950051c15/trading-standards-scotland-bulletin-19-february-2026

19.02.2026 08:40 👍 0 🔁 0 💬 0 📌 0
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If you purchase a product from a cold caller/trader, it should be of satisfactory quality, with no faults or damages, and fit for the purpose described

If not, you may have the right to a full refund, replacement or repair

Read more: https://consumeradvice.scot/knowledge-centre/ #ConfidentConsumer

18.02.2026 13:20 👍 1 🔁 0 💬 0 📌 0
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Our cold caller checklist may be useful for those who are worried about rogue traders or who don’t feel confident dealing with cold callers

View it online or download & print: https://www.tsscot.co.uk/wp-content/uploads/2025/04/Consumer-Checklist.pdf #ConfidentConsumer

18.02.2026 10:55 👍 0 🔁 0 💬 0 📌 0